# Neighbour dispute mediation in Luxembourg

Wassit is an online service: it can be used in Luxembourg from a phone or a computer, with no appointment and no travel.

> **In short** — Neighbour disputes mostly escalate in writing: a note under the door, a message in the building chat. Wassit rephrases each message so it sticks to facts — noise, times, shared spaces — with no personal attack, and you always approve it before it is sent.

## Using Wassit in Luxembourg

In Luxembourg, Wassit supports conversations in French and English. Luxembourgish and German are not supported yet.

## What the AI does in this type of conflict

- Brings every complaint back to a concrete fact the other person can check.
- Removes personal attacks and threats (“I’ll call the building manager”).
- Turns demands into requests that can be negotiated.

## Rephrasing example

**What you write** — “You are completely irresponsible. If the music keeps going in the evening, I'm calling the building manager.”

**What they will read** (Reviewed and approved by you) — “Party A hears the music in the evening and would like that to change. They suggest talking it over together before involving the building manager.”

## Common situations

- [Noise complaints](https://wassit.tech/en/neighbour-dispute-mediation/noise)
- [Renovation works next door](https://wassit.tech/en/neighbour-dispute-mediation/renovation-works)
- [Shared spaces and co-ownership](https://wassit.tech/en/neighbour-dispute-mediation/shared-spaces)
- [Parking and access](https://wassit.tech/en/neighbour-dispute-mediation/parking)

## Four steps, and you stay in control at each one

1. **You write, as it comes** — No filter. This first draft stays between you and Wassit.
2. **The AI spots what hurts** — Judgments, comparisons, blame, threats: the four patterns that shut a conversation down.
3. **You review and choose** — Two or three rewrites. Keep one, edit it, or start over. If the message was heated, there's a short pause first.
4. **They read something they can hear** — With a note that you reviewed and approved it.

## Cities in Luxembourg



## Other conflicts in Luxembourg

- [Family and couple mediation](https://wassit.tech/en/family-mediation/luxembourg)
- [Workplace mediation](https://wassit.tech/en/workplace-mediation/luxembourg)
- [Commercial dispute mediation](https://wassit.tech/en/commercial-mediation/luxembourg)

## Limits

If you feel threatened or unsafe, contact the authorities. Wassit does not replace an official report, legal advice or in-person mediation.

## Frequently asked questions

### Is Wassit available in Luxembourg?

Yes. Wassit is an online service: it can be used in Luxembourg from a phone or a computer, with no appointment. It is not an in-person mediation office.

### Which language can I write in?

In Luxembourg, Wassit supports conversations in French and English. Luxembourgish and German are not supported yet. Each message is rephrased in the language it was written in, so agree on a common language with the other party.

### Does the other person need to be in Luxembourg too?

No. Both parties can be anywhere: all you need is an email address or a phone number to invite the other person.

### Does my neighbour need an account?

Yes. You invite them by email or text message; they create a free account to read your rephrased messages and reply. They never see your first draft.

### Does the AI take sides?

No. It never names a culprit and never cites the law: it helps each person express a need and a request the other can hear.

### Does the other party see my original message?

Never. They only read the version you have reviewed and approved. If you paste aggressive text back into the suggestion, it is checked again before it is sent.

## Ready to write the first message?

Your original message is never shown to the other party. Creating an account and opening your first case are free.

[Start a mediation](https://wassit.tech/register?lang=en)

---
Source: https://wassit.tech/en/neighbour-dispute-mediation/luxembourg