What the AI does in this type of conflict
- Reframes reputation threats into private requests for redress.
- Separates the problem from the person handling it.
- Brings out what each side is willing to offer.
Rephrasing example
What you write
Your service is a scam. If I don't get an answer, I'll trash you on every review site.
What they will read
Party A is not satisfied with the service received and is waiting for an answer. They would like to find a solution directly with you before considering leaving a review.
✓ Reviewed and approved by you
Four steps, and you stay in control at each one
- You write, as it comesNo filter. This first draft stays between you and Wassit.
- The AI spots what hurtsJudgments, comparisons, blame, threats: the four patterns that shut a conversation down.
- You review and chooseTwo or three rewrites. Keep one, edit it, or start over. If the message was heated, there's a short pause first.
- They read something they can hearWith a note that you reviewed and approved it.
Limits
Wassit gives no legal advice and replaces neither an official complaints procedure, nor a lawyer, nor a consumer ombudsman.
Frequently asked questions
Can I invite a company?
Yes, as long as you have the email address or phone number of a contact person. The invited person creates an account to reply.
Are the exchanges contractually binding?
No. The AI’s suggestions are never binding. An agreement is only recorded once both parties confirm it.
Does the other party see my original message?
Never. They only read the version you have reviewed and approved. If you paste aggressive text back into the suggestion, it is checked again before it is sent.
What happens to my data?
Conversations are deleted automatically after the case is closed. You can withdraw your consent at any time from your dashboard.
Ready to write the first message?
Your original message is never shown to the other party. Creating an account and opening your first case are free.
Start a mediation